NiCE BlackBerry Enterprise MP for SCOM, covering BES 5, BES 10 and BES 12

by / Monday, 07 September 2015 / Published in Microsoft News, News, SCOM MP product updates

NiCE is pleased to announce the release of the ALL NEW BlackBerry Enterprise Management Pack, which is the perfect solution to monitor your BES 5, BES 10, and BES 12 BlackBerry Enterprise Systems.



This new comprehensive management pack combines the monitoring capacity of the NiCE BlackBerry Management Pack and the NiCE BES 10 Management Pack and infuses it with BES 12 monitoring capabilities, making the new NiCE BlackBerry Enterprise Management Pack your all-in-one powerhouse solution for BlackBerry monitoring.


What you can expect from the BlackBerry Enterprise Management Pack

The NiCE BlackBerry Enterprise Management Pack identifies server problems before they affect applications and end users, through the use of predefined event conditions and threshold monitors. Like all other NiCE management packs for SCOM, the new BlackBerry Enterprise Management Pack:

  • Has native integration into System Center 2012
  • Allows for in-depth performance and state monitoring
  • Provides precision root-cause analysis data
  • Enables you to proactively monitor your BlackBerry Infrastructure Resources
  • …and so much more


Key features:

  • SRP and database connection monitoring
  • Performance and state monitoring for all BES components
  • Monitors the queue of messages and PIM items in the BES
  • Continuously monitors BES logfiles
  • Centralized customization and management of critical messages
  • Discovery and management of different BES 12 setups


More information

Already a NiCE BlackBerry customer? – For more information, see the release notes on the NiCE customer portal


Not already a NiCE customer? –

To request a FREE trial license, click here
To request a customized live demo, click here
To request a quote, click here


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