connects both widely-used IT service management solutions HP Service Desk and Remedy Action Request System by a bi-directional interface. The NiCE Integration Support Package allows you to synchronise data between both solutions. Remedy ARS Tickets and ServiceDesk Calls are maintained and updated in both solutions simultaneously.

Simplify your IT infrastructure

Learn more about the NiCE Integration Support Package:

NiCE Integration Support Package for Remedy ARS and HP Service Desk

 SupportPackageARSandSD.pdf