NiCE Active O365 Management Pack Customer Reference

Multinational Bank secures its Office 365 services

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PROBLEM

  • Dramatic MTTR on Office 365 outages
  • Need to address Office 365 issues faster
  • Looking for a reliable solution to monitor, act and report on availability and performance issues

NiCE SOLUTION

  • Build knowledge by highly reliable and skilled partner
  • Offered solution exceeds expectations
  • Roadmap goes hand in hand with own extension plans

RESULTS

  • Real end-to-end views, key indicators, drill-down options, action advices and reports covering the entire system
  • Much better MTTR and TCO
  • Plans to extend monitoring further using NiCE solutions

We love to make your life easier. Click below and request a demo, download the bits & bytes or even get a quick quote on the new NiCE Active O365 Management Pack.

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