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NiCE Veritas Management Pack

More Performance, Control, and Security for Your Veritas Clusters

What are Veritas Clusters?

Veritas Clusters, part of Veritas Cluster Server (VCS), are high-availability and disaster recovery solutions designed to minimize downtime and ensure business continuity. They are used to manage and automate failover for critical applications, databases, and services across multiple servers, preventing service interruptions in case of hardware or software failures.

Discovery

Environments of increasing business demands and their critical applications need to be available 24/7. The NiCE Veritas Cluster Management Pack makes sure that a failure of any single component does not affect the overall system. The Management Pack keeps the highly fault-tolerant system cost-effective and most efficient.

The Veritas Cluster Server (VCS) consists of numerous objects such as nodes, service groups, mount points, and file systems. Each object has its own properties such as failover policies, service labels, log paths, and identifiers. In a large environment, oversight of important components is easily lost. The ‘out-of-the-box discover’ allows the discovery of all VCS objects including an extensive list of properties for each object. This also includes support for Veritas Storage Foundation HA and also products previously sold by Symantec.

Utilizing the OpsMgr class model, a full VCS inventory model is mapped out. With integrations to SC Service Manager, this valuable information is also available with Microsoft System Center Service Manager.

Fail-Over Cluster Detection

In the case of a resource group experiencing a service incident, for example, a node failure, the cluster manager acts upon the failover policies and initiates a failover of resource groups to another available node.

Failover detection rules will evaluate relevant entries in the cluster log as well as using cluster utilities to inform you about the events that occurred during failover.

Veritas Cluster Server Alerting

Incidents impacting high-available infrastructure components must be processed with high urgency. The NiCE Veritas Cluster Management Pack includes monitors and alert rules to provide immediate, comprehensive information on impacted components within a Veritas Cluster environment.

Core monitoring components:
1. Cluster
2. Service Group
3. Cluster Resources
4. Mount Points
5. Cluster File System

The detailed information drastically helps to understand issues and to reduce the mean time to recover.

Service Group Monitoring

VCS Service Groups contain critical resources of a cluster, typically interfaces, mount points, or file systems. If a service group fails or becomes unavailable, resources are impacted.

In order to be on top of all the service group impacting events, the NiCE Veritas Cluster Management Pack includes several monitors dedicated to file system and service group monitoring.

High-Availability Monitoring

Rely on Microsoft proven monitoring technology. No additional monitoring adjustment is needed. Simply put up the Microsoft agents for high availability.

SLA Reporting

Mission-critical workloads require consistent performance. Good SLA reporting helps to manage, monitor, and modify resources the right way at any time.

Fast

Identify problems faster

Increase the productivity of the Operations Manager administrator and operator. Avoid costly downtime by identifying issues upfront.
Built-in features like SCOM “Diagnostic Tasks” help to troubleshoot more efficiently.

Integrated

Seamless SCOM Integration

Get a sophisticated integration into Microsoft System Center Operations Manager. Pinpoint root causes, and solve issues efficiently.

Lightweight

Centrally configure exception-based monitoring

Built on the original System Center Agent, providing you with the best agent-based monitoring.
Working with System Center Operations Manager (SCOM) makes monitoring systems’ health and performance easier for IT professionals.

Holistic

360° environment view

Manage your entire Veritas cluster servers from a single point of reference.
1. Using individual metrics to monitor specific details all in the System Center framework
2. Constantly optimizing the configuration and deployment through scalable monitoring
3. Ensuring high availability of critical processes