
Microsoft System Center Orchestrator
Services, Integrations Packs, Configured Automation, and more

What is Microsoft System Center?
Microsoft System Center Orchestrator (SCOrch) is a workflow automation tool designed to help organizations automate and streamline various IT processes and tasks. It provides a way to create, run, and manage workflows that integrate with different systems and applications across your IT environment.

In summary, Microsoft System Center Orchestrator is a versatile automation and orchestration tool that helps IT teams streamline operations, improve efficiency, and reduce manual effort by automating various tasks and processes in a heterogeneous IT environment. It’s particularly useful in large enterprises with complex infrastructure and diverse systems.
Microsoft Orchestrator Basics

1. Automation
SCOrch allows you to automate repetitive and manual tasks in your IT environment. You can create workflows to perform tasks such as provisioning virtual machines, managing Active Directory users, and executing scripts.
2. Integration
It is a central hub for integrating and orchestrating activities across different systems and applications. SCOrch supports integration with various Microsoft and third-party products, making it possible to create workflows that span multiple platforms.
3. Workflow Creation
You can design workflows using a graphical interface, often called a “runbook.” These runbooks consist of activities and steps that define the sequence of actions to be taken.

4. Scripting and Custom Activities
SCOrch supports custom scripting using PowerShell, VBScript, or other scripting languages. You can also create custom activities to extend the capabilities of SCOrch and integrate with specialized tools or systems.
5. Monitoring and Reporting
Orchestrator provides monitoring and logging capabilities, allowing you to track the execution of your workflows. This helps in troubleshooting and auditing automation processes.
6. Event-Driven Automation
You can trigger workflows based on events or conditions in your environment. For example, you can automate responses to specific events like server failures or performance thresholds being exceeded.

7. Self-Service Automation
SCOrch can enable self-service portals, where end-users or administrators can trigger predefined workflows to perform tasks like requesting resources or resetting passwords.
8. Cross-Platform Automation
It’s not limited to Microsoft technologies. SCOrch can integrate with various non-Microsoft systems and technologies through plugins and custom integration packs.
9. Patch Management
You can automate patch management processes, such as deploying updates to servers and workstations, ensuring that systems are up-to-date and secure.

10. Backup and Disaster Recovery
Orchestrator can be used to automate backup processes, data replication, and disaster recovery procedures to ensure business continuity.
11. Compliance and Security
You can use SCOrch to enforce compliance policies and automate security-related tasks, such as disabling inactive user accounts or applying security patches.
12. Customized Workflows
Orchestrator is highly customizable, allowing you to create workflows tailored to your organization’s needs and processes.

Extend Your Orchestrator Automation with Kelverion
Kelverion’s solutions deliver exceptional value to organizations, leveraging Microsoft System Center Orchestrator — driving up to 400% return on investment in the first year.
As a long-standing Microsoft Partner, Kelverion offers a comprehensive portfolio of integration packs, runbook solutions, and automation services that are fully compatible with System Center Orchestrator 2019, 2022 and 2025.
Whether you’re starting your automation journey or expanding a mature deployment, Kelverion equips your team with the tools and expertise to accelerate results.

Kelverion Add-On Offerings for Microsoft System Center Orchestrator
1. Integration Packs
A comprehensive library of prebuilt modules connecting Orchestrator to top IT and cloud systems—over 30 packs including:
Utility Pack – A curated set of 5 essential Integration Packs designed to streamline and harden day-to-day Orchestrator operations—ranked highly valuable by Kelverion’s Professional Services team.
ServiceNow – 11 REST activities for incident management, CMDB IRE sync, ticket creation & remediation. More
Atlassian Jira – Full support for DevOps cycle between Issue management and the Service Desk.
Plus Amazon EC2, Azure DevOps, BMC Helix, Cisco, Citrix, SQL Server, VMware vSphere, Microsoft 365, Dynamics 365, Citrix, Ivanti, Nagios, Salesforce, OAuth Email, Network Messaging, Text Manipulation, Oracle, CA Service Desk, and more. More

2. Fully Configured Automation Solutions
Ready-to-deploy runbook solutions for common IT and service desk tasks, tailored and customizable to your environment.
Off-the-shelf runbooks covering incident creation, diagnostics & remediation, VM provisioning, CMDB population, user onboarding/offboarding, ticket–DevOps sync, patching and daily task automation. More
3. Self-Service Automation Portal
Lightweight, low-code web portal that provides forms-driven automation triggers, status updates and reporting for your teams or end users – seamlessly integrates with Orchestrator, Azure Automation, Power Automate and PowerShell scripts. More

4. Professional Services & Support
Kelverion supports your automation journey end-to-end:
Training Courses – Instructor-led Orchestrator, Azure Automation, and Portal courses (in-person or virtual over 2 days). More
Implementation & Assessments – Infrastructure automation planning, roadmap definition, and engagement through IT Process Automation Assessments. More
Runbook Support Service – Quarterly 24-hour call-off support for runbook design, troubleshooting, and scaling. More
Extended Support – Ongoing maintenance and expert guidance via support credits.
More
Migration to Azure Automation – best practices and guidance.

5. Technical Resources & Best Practices
Access white‑papers, guides, webinars, templates, and migration advice:
Azure Automation Best Practices Guide advice and guidance for those migrating to or extending use of Azure Automation. More
Orchestrator Best Practices Guide (Feb 2023) – 13+ years of structured runbook development insight. More
Orchestrator Resources including test plans, runbook documentation templates, hybrid automation frameworks, migration blueprints for 2022 & 2025 releases. More
Contact us to extend your Microsoft Orchestrator Automation
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