Monitoring Microsoft Office 365 User Experience

NiCE IT Management Solutions is proud to serve global key players in advanced Microsoft Office 365 performance and health monitoring. Read the latest customer reference on how the NiCE Active 365 Management Pack is helping a University College to stay on top of Microsoft Office 365 monitoring operations.

We love to make your life easier. Get advanced, real end-to-end Microsoft Office 365 monitoring now.

Looking forward to smartening up your enterprise application monitoring,
Your NiCE IT Management Solutions Team

 

ISSUES with Microsoft 365 monitoring

• The current monitoring solution does not provide the required Microsoft 365 User Experience data
• Dashboards and end-to-end views are lacking key indicators on Microsoft 365 User Experience data across different tenants
• Need to merge their different IT and Microsoft 365 monitoring teams

WHY NiCE

• NiCE IT Management Solutions has been the only provider to serve Microsoft 365 needs in full
• The NiCE Active 365 Management Pack exceeded other Microsoft 365 monitoring solutions by out-of-the-box real-time, real-user monitoring and measurement, including clear end-to-end dashboards

RESULTS

• Centralized, reliable insights on Microsoft 365 tenant-based performance and User Experience are now available to the team
• Visibility of separate Microsoft 365 user groups helps define action plans
• Microsoft 365 performance and health dashboards now clearly present the desired data