Why M365 monitoring adds value

Microsoft 365 Monitoring Adds Value

Microsoft 365 | The Backbone of Your Business

Your employees rely on a wide variety of Microsoft 365 services such as sending emails, participate in Teams Meetings, exchanging files via SharePoint, and much more.

Help your employees be their best by delivering cutting-edge Microsoft 365 services.
Reveal hidden occasions for IT service improvement by advanced monitoring.

NiCE intelligent synthetic transaction monitoring enables you to

  • see what your users are experiencing in real-time
  • measure the impact of service degradations
  • work on issues before users complain or go astray
  • keep the workforce happy, efficient, and focused
  • visualize and report on service delivery quality
  • positively impact the business outcome