End-of-Support Announcement 2022

With the introduction of newer versions of almost all NiCE Management Packs for Microsoft System Center Operations Manager, we announce the end of support for certain older versions. The Version Support Letter details when specific versions are no longer supported. You can also reach it via your portal account.

Clients with active support contracts are encouraged to upgrade to the latest solutions versions, as listed below. All the latest versions are accessible via the NiCE Customer Portal.

 

Latest NiCE Solution Versions

Active 365 Management Pack 4.1 for Microsoft SCOM

DB2 Management Pack 5.20 for Microsoft SCOM

DB2 smart Management Pack 4.32 for Micro Focus OBM

DB2 Smart Plug-In 4.30 for Micro Focus OM

Domino Management Pack 8.00 for Microsoft SCOM

Linux Power Management Pack 1.20 for Microsoft SCOM

Log File Management Pack 2.0 for Microsoft SCOM

MongoDB Management Pack 1.0 for Microsoft SCOM

Oracle Management Pack 5.20 for Microsoft SCOM

PowerHA Management Pack 1.40 for Microsoft SCOM

Veritas Cluster Management Pack 1.40 for Microsoft SCOM

VMware Management Pack 5.5 for Microsoft SCOM

zLinux Management Pack 1.10 for Microsoft SCOM