Monitoring Microsoft 365 on SCOM & Azure SCOM MI
As more and more companies move towards Microsoft 365, it’s essential to have the right tools to monitor the platform effectively.
Monitoring Microsoft 365 can be a complex task requiring advanced monitoring tools to ensure the smooth and uninterrupted functioning of the platform. This is particularly important for businesses that rely heavily on Microsoft 365 for daily operations.
The NiCE Active 365 Management Pack helps identify performance issues slowing down productivity and negatively impacting user experience. It provides businesses with real-time visibility into the security and performance of their Microsoft 365 environment, allowing them to identify and resolve any issues quickly. This, in turn, ensures the safety of critical business operations.
Benefits of monitoring Microsoft 365
Monitoring Microsoft 365 is essential for obtaining findings and insights that can help you improve your organization’s productivity and security. Yet, it’s not enough to gather data and generate reports. You need to act on the findings and insights to ensure you are making the most of your Microsoft 365 investment. Improve user satisfaction, mitigate risks, and reduce costs by addressing performance issues, enhancing security, and optimizing license usage.
New with NiCE Active Management Pack 4.2 for Microsoft SCOM
The 4.2 release has some stunning new features that will help you take control over your M365 deployment even further.
1. AAD Connect Monitoring
Monitoring of Directory Synchronization and Active Directory Domain Services Event Logs
2. Azure Monitor
New parameters are available for the Discovery of the Enterprise Applications (Service Principals) for the Default AzureAD Enterprise Application in a SCOM group
Exclude Service Principals for Default AzureAD Enterprise Application from monitoring
Performance data collection of synchronization jobs for user and group provisioning, including error monitoring
New rollup monitors for Service Principal groups
New Performance Rule for App Secret Expiration Days
3. Teams Call Monitoring
Support for multi-directory (tenant) support
Upgrade of the TCRC component to .NET 6
4. OneDrive, and Exchange Online Monitoring
New discovery override filters for SharePoint Online sites
New discovery override filters for OneDrive
5. Architecture
Upgrade of the NiCE Active 365 Management Pack collector to .NET 7
NiCE Active 365 Management Pack | Your Perfect Monitoring Solution
Organizations worldwide rely on Microsoft 365 to complete their work, manage their teams, and communicate with customers and partners. Monitoring Microsoft 365 is critical to ensure its availability, performance, and security. Microsoft 365 comprises several services, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and more. Each of these services has its own parameters that administrators should monitor to maintain a healthy environment.
Exchange Online, for instance, requires monitoring of mailbox usage, connectivity, and message delivery. SharePoint Online needs checks regarding site collection health, storage usage, and search queries. OneDrive for Business must be monitored for storage usage, sync errors, and file activity. Teams, on the other hand, needs monitoring of call quality, channel usage, and guest access.
While Microsoft 365 provides several built-in tools for monitoring, such as the Microsoft 365 Admin Center, PowerShell, and the Security & Compliance Center, relying solely on these tools may not be enough. Many organizations have complex Microsoft 365 deployments with multiple subscriptions, regions, and configurations, which require more advanced monitoring solutions.
The NiCE Active 365 Management Pack offers many benefits, such as real-time alerts, detailed reports, and advanced analytics. It provides insights into usage patterns, identify potential issues before they impact users, and helps organizations optimize their Microsoft 365 environment. It offers a proactive monitoring approach to ensure the best possible user experience, maximize productivity, and enhance security.
Start advanced Microsoft 365 Monitoring now
Please send us your request via the web form. We are looking forward to receiving your request.
Kind regards, and keep on rocking,
Your NiCE IT Management Solutions Team
NiCE IT Management Solutions is a long-term Microsoft Business Partner with Gold status for Application Development and Datacenter.