Monitoring M365, Teams, SharePoint, OneDrive, Exchange, and Entra ID Connect

We are thrilled to announce the release of the latest version of the NiCE Active 365 Management Pack v4.3 for Microsoft SCOM, packed with exciting features and enhancements based on valuable feedback from our customers like you. Our focus on optimizing Azure Monitoring, refining naming conventions, and enhancing collector performance ensures a seamless monitoring experience tailored to your needs.

New with NiCE Active 365 Management Pack 4.3 for Microsoft System Center Operations Manager (SCOM) and Azure Monitor SCOM Managed Instance

Entra Connect (formerly Azure AD Connect)

• Performance Rules for Pass-Through-Authentication (PTA)
• Support for High Availability (HA) setup
• Additional Monitoring for NT services related to Entra ID Connect
• SCOM event log rules related to Microsoft Entra Connect

Exchange Online

• Exchange Online Autodiscover Availability Report

Azure Monitoring

• Renaming Azure AD to Entra ID for clarity
• Additional Properties for Service Principals & Synchronization Job
• Monitoring of client secret expiry date for SpO site-specific apps

SharePoint & OneDrive Usage Monitoring

• Enhanced monitoring capabilities

Workaround for Microsoft Service Incident SP676147

• Usage Monitors are now functioning correctly again

The Active 365 Management Pack empowers you with advanced monitoring capabilities for Microsoft 365, Teams, Teams Call Quality, Exchange, OneDrive, SharePoint, Azure AD Connect, and Entra ID Connect on Microsoft SCOM and Azure Monitor SCOM MI.

Upgrade now to experience seamless monitoring and enhanced performance tailored to your requirements.