IT Monitoring News | July Edition

Dive into the Latest Updates and Insights

Welcome to our July edition of the NiCE bi-monthly newsletter! We’re thrilled to share the latest updates, insights, and events to keep you ahead in the ever-evolving IT monitoring landscape, especially revolving around Microsoft System Center.

Whether you’re looking to stay current with new features, understand best practices, or network with fellow professionals, our newsletter has you covered.

Releases & Software Updates ?️

Microsoft System Center Operations Manager 2025
Microsoft recently announced the upcoming release of System Center 2025, the next Long-Term Servicing Channel (LTSC) iteration of its comprehensive suite of management tools for IT infrastructure. Building on the legacy of System Center, which was first introduced in 2008, this new version is slated for general availability in Fall 2024, aligning with the release of Windows Server 2025.

NiCE AIX Management Pack 1.1 & Linux Power Management Pack 1.4
We are excited to share the release of the NiCE Linux Power Management Pack 1.4 and NiCE AIX Management Pack 1.1 for Microsoft SCOM and Azure Monitor SCOM MI. These updates bring a host of new features and improvements designed to enhance your monitoring capabilities for Linux and AIX environments. Discover more about these enhancements.

NiCE Active 365 Management Pack 4.3
We are pleased to announce the availability of NiCE Active 365 Management Pack v4.3 for Microsoft SCOM. This latest version incorporates significant features and improvements inspired by your feedback, with a focus on optimizing Azure Monitoring and refining naming conventions. Learn more about these updates here.

Industry Insights & Research ?

Gartner’s Cool Vendors in Monitoring and Observability
Gartner predicts, by 2024, 30% of enterprises implementing distributed system architectures will have adopted observability techniques to improve digital business service performance, up from less than 10% in 2020.

Forrester’s Report on AIOps
Forrester’s 2024 report indicates a significant adoption of Artificial Intelligence for IT Operations (AIOps), leading to a 30% reduction in incident response times for organizations using these technologies. This highlights the efficiency gains achievable through AI-driven monitoring solutions.

Latest Whitepapers & Recordings ?

Elevate Your IT Infrastructure Monitoring & Automation
Are you grappling with the complexity and time-consuming nature of identifying and resolving infrastructure issues? We understand the challenges that can arise, impacting service quality and efficiency. Learn about monitoring options, closed-loop event management, and automating diagnostics and remediation here.

Cloud vs On-Premises Monitoring | What if you can´t use the Cloud?
Explore the advantages of cloud and on-premises monitoring in our latest whitepaper. Cloud monitoring offers scalability and accessibility, while on-premises solutions provide enhanced security and compliance control, crucial for sensitive industries like healthcare and finance. Discover how Microsoft System Center Operations Manager (SCOM) excels in on-premises monitoring here.

Self-Built vs Third-Party Management Packs
Understand the comparative advantages and disadvantages of self-built versus third-party SCOM (System Center Operations Manager) management packs. Delve into the essential aspects of these solutions, including cost analysis, performance and efficiency, customization, and support here.

Events & Sessions to Look Forward To ?

Experts Live Kenya
Experts Live Kenya is the perfect platform for anyone interested in learning more about trending Microsoft products, seeking to gain practical advice and share their own experiences with other like-minded professionals. 26 July | Nairobi, Kenya.

Experts Live Europe
With 50+ technical breakout sessions, attendees gain valuable insights and knowledge on the latest Microsoft solutions in the areas of cloud, data & AI, datacenter, security, and modern workplace, Experts Live Europe is an ideal event for anyone looking to get the most out of their Microsoft technologies.
NiCE, together with our partner Kelverion, is proudly sponsoring the event. Come by our booth to discuss the latest monitoring & automation trends. 23-25 September | Budapest, Hungary.

TechMentor @Microsoft HQ 2024
TechMentor IT Pro Training Conference has been training IT Managers, Network Admins, IT Staff, Systems Admins, Security Specialists, and CTOs like you since 1998. 5-9 August | Microsoft HQ, Redmond, WA.

Gartner IT Symposium | Xpo
The Gartner IT Symposium/Xpo™ 2024 conference brings together actionable insight, new technologies, and lasting connections to help you navigate disruption, tackle AI, and lead your organization. 21 – 24 October 2024 | Orlando, FL.

Spotlight on Partners ?

Kelverion
Our partnership with Kelverion brings advanced automation solutions to your Microsoft System Center and Azure Automation environment. Learn how these integrations and solutions can streamline your operations and enhance efficiency.