
See The Condition Your IT Is In
Unlock Full Observability for Complex Enterprise Environments
Deep IT Monitoring Expertise Across the Platforms You Already Use
One Monitoring Expertise. Multiple Platforms.
A monitoring tool can tell you that a process is running or a disk is filling up. Deep monitoring goes further: it understands the technology behind the signal and knows which metrics, relationships, and conditions actually matter.
That’s the expertise NiCE has built across complex enterprise environments for more than two decades — from Oracle and Db2 to VMware, NetApp, IBM Power, Linux, Microsoft 365, and more.
Today, that expertise is available across a growing range of IT monitoring platforms through NiCE Management Packs and TazamaTech monitoring extensions.

Whether you want to check the health of your existing monitoring, deepen coverage, or extend specialized monitoring to another platform, start here.
🔍 Check Your Monitoring Health
Is your monitoring environment really giving you the visibility you need?
If you’re running Microsoft SCOM, a NiCE Health Assessment provides an expert review of your environment — covering configuration, performance, monitoring precision, security, and operational efficiency.
Find potential bottlenecks, unnecessary noise, monitoring gaps, and opportunities to get more from your existing setup.
⚙️ Go Deeper with NiCE Monitoring
Technology-specific monitoring for complex IT environments.
NiCE Management Packs extend Microsoft SCOM with deep monitoring for technologies including Oracle, Db2, VMware, NetApp, IBM Power, Linux, Microsoft 365, MongoDB, MariaDB, Citrix, and more.
Instead of relying on basic availability checks, get the technology-specific visibility needed to identify problems earlier and understand what’s really happening in your environment.
🌐 Extend Monitoring Beyond SCOM
Already using another monitoring platform? Take the expertise with you.
TazamaTech brings NiCE’s monitoring expertise to Checkmk, Zabbix, Nagios, Icinga2, PRTG, Datadog, Dynatrace, and other platforms.
The goal isn’t to replace the monitoring tools you already use. It’s to add deeper, technology-specific monitoring to them —so the same applications, databases, and infrastructure can be monitored properly wherever they live.
🧩 Need Something Special?
Custom monitoring for the gaps no catalog covers.
Some applications and business-critical systems simply don’t have the monitoring coverage you need.
NiCE develops custom monitoring solutions tailored to specialized applications, APIs, business processes, infrastructure, and enterprise platforms — turning unique monitoring requirements into maintainable, production-ready solutions.
Meet TazamaTech
Specialized Monitoring. Wherever You Need It.
TazamaTech Software is an independent spin-off of NiCE IT Management Solutions, founded by former NiCE developers and consultants with more than two decades of monitoring expertise.
TazamaTech brings that technology-specific knowledge to Checkmk, Zabbix, Nagios, Icinga2, PRTG, Datadog, Dynatrace, and beyond — developing monitoring extensions, custom solutions, and AIOps capabilities for the platforms organizations already use.
One monitoring investment. Multiple paths forward.


Contact us for more
Let’s design monitoring solutions that fit your enterprise requirements.
Talk to NiCE about:
- Custom development
- SCOM architecture consulting
- Enterprise monitoring optimization












