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NiCE Custom Management Pack
for Microsoft SCOM

Centralized health and performance monitoring improves user experience and business results

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Monitoring your custom applications on Microsoft SCOM

Management Pack Authoring can be both cumbersome and time-consuming. NiCE has a comprehensive set of building blocks for Management Pack Fragments to develop Custom Management Packs in the most time and cost-efficient manner.

NiCE Custom Management Packs for Microsoft SCOM

Benefits

Deliver outstanding performance and availability by advanced monitoring

Increase the productivity of the Operations Manager administrator and operator. Identify problems quickly and take corrective action to avoid costly downtime. Built-in features like SCOM “Diagnostic Tasks” help the administrator and the operator to troubleshoot more efficiently.

No extra agents required. Build on the original System Center Agent providing you with the best of Agent based monitoring for your application.
Centrally configure exception-based monitoring in distributed environments.

Get a sophisticated integration into Microsoft System Center Operations Manager. No need to install or configure additional server proxies or connectors to pinpoint root causes. Solve issues easily, quickly and efficiently with no additional software on the Management server or proxy.

Availability is key and the last thing you want is an incomplete SLA report due to monitoring failure. The NiCE Management Pack architecture is designed in a way that no single point of failure exists if multiple Management Servers are part of the Management Group.
As the monitoring is based on the Microsoft SCOM Agents, all HA features like Agent redirect and multi-homing can be leveraged for reliable monitoring.

End-to-end application management

End-to-end management of your custom applications is of utmost importance. Key functions required:

  • Clear and precise performance indicators
  • Single pane of glass view of your systems
  • Timely alerts
  • Pinpoint problem identification
  • In-depth reporting
  • Streamlined workflow
NiCE Custom Management Packs for Microsoft SCOM

NiCE has a comprehensive set of building blocks for Management Pack Fragments to develop Custom Management Packs in the most time and cost-efficient manner.

Features

NiCE Management Packs increase your operational efficiency and reduces the total cost of application ownership.

NiCE Management Packs are designed to fully integrate into Microsoft SCOM.

The NiCE building blocks for developing comprehensive Custom Management Packs include standard interfaces for:


As a Microsoft Gold Business Partner, we provide you with the most up-to-date, fully functional management packs.

Start advanced Custom Application Monitoring now

Send us your request via the webform. We are looking forward to receiving your request.

Kind regards and keep on rocking,
Your NiCE IT Management Solutions Team

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