HMC and VIOS Monitoring
IBM Power Systems, along with their Virtual I/O Servers (VIOS), are essential for modern IT businesses due to their ability to deliver high performance, reliability, efficient resource utilization, and strong security, all of which are critical for maintaining competitive and robust IT operations. The IBM Hardware Management Console (HMC) serves as the administrative platform for addressing and resolving any issues that may arise within the system.
The NiCE HMC VIOS Management Pack for Microsoft SCOM is an essential solution for any organization relying on the IBM Power infrastructure, using the Hardware Management Console (HMC) along with Virtual I/O Servers (VIOS).
The NiCE HMC VIOS Management Pack ensures that your HMC and VIOS environments remain healthy, efficient, and reliable by providing comprehensive monitoring, proactive management, and seamless integration with Microsoft System Center Operations Manager (SCOM).

Power Systems, HMC, and VIOS
IBM Power Systems are enterprise servers optimized for high performance, reliability, and scalability, essential for modern data-intensive applications. The Hardware Management Console (HMC) manages these systems, offering critical administrative, monitoring, and servicing capabilities through various user interfaces and APIs. The Virtual I/O Server (VIOS) facilitates efficient resource sharing and virtualization within these systems, ensuring smooth operations and maximizing resource utilization.
Monitoring for HMC, and VIOS simply made better
Have you invested in your System Center infrastructure? With the NiCE HMC VIOS Management Pack, you benefit from a monitoring solution compatible with SCOM versions 2019, 2022, and 2025, as well as Azure Monitor SCOM MI.
Extend your HMC, as well as VIOS monitoring options today and request a free demo and evaluation copy.

Why HMC and VIOS monitoring is important
Monitoring HMC and VIOS is crucial for maintaining system availability and performance, ensuring that IBM Power Systems function optimally. Effective monitoring of VIOS allows for efficient resource management and balanced workloads across multiple logical partitions. Continuous monitoring helps in the early detection and resolution of potential issues, preventing disruptions in business operations. Additionally, regular monitoring ensures security, compliance, and operational continuity, as many daily tasks and services rely on the stability and availability of these components.

System Availability and Performance
Monitoring ensures that the HMC and VIOS are functioning optimally, which is essential for maintaining the overall availability and performance of IBM Power Systems.

Resource Management
Effective monitoring of VIOS helps manage and allocate physical I/O resources efficiently among multiple logical partitions, ensuring balanced workloads and preventing resource bottlenecks.

Timely Issue Detection and Resolution
Continuous monitoring allows for the early detection of potential issues, enabling prompt resolution before they escalate into major problems that could disrupt business operations.

Security and Compliance
Regular monitoring helps maintain the security and compliance of the IT infrastructure by ensuring that HMC and VIOS are updated and configured correctly.

Operational Continuity
By ensuring that both HMC and VIOS are operational, businesses can maintain continuous operations, as many daily tasks and services depend on the stability and availability of these components.
Industry Scope
Several industries heavily rely on HMC and VIOS, particularly those requiring high performance, reliability, and scalability in their IT infrastructure. These industries include:
Government and Defense: For secure data handling, large-scale data processing, and ensuring uninterrupted service availability and compliance with stringent regulations.
Finance and Banking: For handling large volumes of transactions, real-time analytics, and ensuring data security and compliance.
Healthcare: For managing electronic health records, medical imaging, and other critical applications requiring high availability and reliability.
Retail: For managing vast amounts of transaction data, inventory management, and real-time analytics to optimize operations and customer experiences.
Telecommunications: For supporting large-scale data processing, billing systems, and ensuring continuous service availability.
Manufacturing: For managing complex supply chains, production processes, and leveraging real-time data analytics for operational efficiency.
HMC and VIOS Availability Monitoring
For HMC and VIOS on Power Systems, the NiCE HMC VIOS Management Pack offers valuable discovery, monitoring and reporting options.
Monitoring the HMC REST API Connection
Data Accuracy and Timeliness
The management pack collector relies on the HMC REST API to gather real-time data about the IBM Power Systems. If the connection fails, it could result in outdated or incomplete information, affecting decision-making and system management.
System Health Monitoring
Effective connection monitoring ensures that any issues with data collection or system health monitoring are promptly identified and addressed. This helps maintain optimal performance and prevent potential disruptions.
Troubleshooting and Issue Resolution
Ensuring connectivity between the collector and the HMC REST API allows for efficient troubleshooting and resolution of issues related to system performance, configuration, or operational anomalies.
Operational Continuity
A stable connection is essential for maintaining continuous operational oversight. If the connection is lost, it could lead to gaps in monitoring and potentially impact the stability and reliability of the IT infrastructure.
Monitoring the connection between the management pack collector and the HMC REST API is vital for ensuring accurate data collection, effective system health monitoring, timely issue resolution, and overall operational continuity.

Monitoring the HMC TPC Connectivity
Connection Stability
The HMC (Hardware Management Console) uses TCP/IP for communication with other systems and components. Monitoring TCP availability ensures that the HMC can reliably connect to and interact with the IBM Power Systems and other networked devices. If TCP connectivity is lost, administrators may be unable to manage or monitor the systems effectively.
System Management
The HMC provides essential functions like configuring hardware, managing partitions, and performing system updates. Ensuring TCP availability means that these critical management tasks can be performed without interruption, maintaining system performance and stability.
Issue Detection and Resolution
Monitoring TCP availability helps detect and address network issues or misconfigurations promptly. Early detection of connectivity problems can prevent more serious disruptions and ensure that the HMC remains accessible for necessary interventions.
Operational Continuity
Reliable TCP connectivity is crucial for maintaining continuous operations. Without it, essential tasks such as system monitoring, maintenance, and troubleshooting could be hampered, potentially leading to downtime or degraded system performance.
Monitoring HMC TCP availability is key to ensuring stable and uninterrupted management and monitoring of IBM Power Systems, enabling effective system administration and maintaining overall operational continuity.

Monitoring VIOS (Virtial I/O Server) Availability
Monitoring the availability of VIOS (Virtual I/O Server) is crucial for several reasons:
Resource Access
VIOS manages and virtualizes physical I/O resources for multiple logical partitions (LPARs). If VIOS becomes unavailable, these LPARs may lose access to critical resources like storage and network interfaces, leading to disruptions in application performance and service availability.
System Continuity
VIOS supports essential features such as resource sharing, virtualization, and dynamic resource allocation. Ensuring its availability helps maintain uninterrupted system operations and supports business continuity by preventing service interruptions and downtime.
Performance and Efficiency
An available VIOS ensures that I/O operations are handled efficiently, optimizing the overall performance of the IT environment. Unavailability can lead to performance degradation and inefficient resource utilization.
Problem Prevention and Resolution
Monitoring VIOS availability allows for the early detection of potential issues or failures. Prompt identification and resolution of such issues help prevent more severe problems that could impact the entire system.
Operational Management
VIOS plays a key role in managing and monitoring the health of logical partitions. Its unavailability could hinder the ability to perform critical administrative tasks, updates, and maintenance, affecting overall system management.
Monitoring VIOS availability is essential for ensuring reliable access to resources, maintaining system continuity, optimizing performance, preventing issues, and effective operational management.

Monitoring IBM Power System Availability
Monitoring the availability of IBM Power Systems in terms of HMC (Hardware Management Console) and VIOS (Virtual I/O Server) is important because:
Centralized Management and Control: HMC provides centralized management for IBM Power Systems, including configuration, monitoring, and maintenance tasks. Monitoring HMC availability ensures that administrators can access and control the system effectively. If HMC is unavailable, it may hinder the ability to manage hardware resources, perform updates, or troubleshoot issues.
Resource Virtualization: VIOS facilitates the virtualization and sharing of physical I/O resources among multiple logical partitions (LPARs). Monitoring VIOS availability is crucial for ensuring that these virtual resources remain accessible and that I/O operations are handled efficiently. Unavailability of VIOS can disrupt the operation of LPARs, impacting performance and resource utilization.
System Health and Performance: Both HMC and VIOS play integral roles in maintaining the health and performance of IBM Power Systems. Monitoring their availability helps ensure that any issues affecting the system’s performance or stability are promptly identified and addressed, thereby maintaining optimal operation.
Operational Continuity: The availability of HMC and VIOS is vital for uninterrupted business operations. Without monitoring, critical management functions and resource allocations might be disrupted, potentially leading to system outages or degraded performance.
Proactive Issue Resolution: Continuous monitoring allows for early detection of issues with HMC or VIOS, enabling proactive resolution before these issues escalate into major problems that could affect the entire Power Systems environment.
IBM Power Systems availability monitoring in the context of HMC and VIOS is essential for ensuring effective system management, efficient resource utilization, system health, operational continuity, and proactive issue resolution.

HMC and VIOS Performance Monitoring
The NiCE HMC VIOS Management Pack for SCOM offers advanced functions that take your monitoring to a new level.
Monitoring VIOS Current Memory Utilization
Monitoring the Current Memory Utilization of Virtual I/O Servers (VIOS) is crucial for several reasons:
Performance Optimization
Avoiding Bottlenecks: High memory utilization can lead to performance bottlenecks. Monitoring helps in identifying when VIOS is running low on memory, which can degrade the performance of hosted virtual machines (VMs).
Resource Allocation: Ensuring that there is enough memory for VIOS to efficiently handle I/O operations can optimize overall system performance.
System Stability and Reliability
Preventing Crashes: Insufficient memory can cause VIOS to crash or become unresponsive, affecting all VMs relying on it for I/O operations.
Maintaining Uptime: Continuous monitoring helps in proactive management, ensuring high availability and stability of the system.
Capacity Planning
Forecasting Needs: Regular monitoring provides data for trend analysis, aiding in predicting future memory requirements and planning upgrades or expansions.
Efficient Utilization: Understanding memory usage patterns can help in better planning and utilization of existing resources, avoiding both underutilization and overprovisioning.
Troubleshooting and Diagnostics
Identifying Issues: Memory utilization metrics can help in diagnosing performance issues and identifying memory leaks or inefficient processes.
Quick Response: Real-time monitoring allows for quick response to memory-related issues, minimizing downtime and service disruptions.
Cost Management
Resource Efficiency: By monitoring and managing memory utilization, organizations can optimize the use of their hardware resources, potentially reducing costs associated with over-provisioning.
Avoiding Overheads: Efficient memory utilization can help in avoiding additional costs that might arise from the need for emergency hardware upgrades or expansions.
Compliance and Reporting
Regulatory Compliance: Some industries require regular monitoring and reporting of system metrics, including memory utilization, to comply with regulatory standards.
Audit Trails: Historical data on memory usage can be useful for audits and ensuring that the system operates within defined parameters.
Enhancing Security
Detecting Anomalies: Sudden changes in memory utilization can indicate security issues such as malware or unauthorized processes, enabling timely intervention.
Ensuring Isolation: Proper memory monitoring ensures that memory is effectively isolated between VMs, enhancing security and preventing potential breaches.
By keeping a close eye on VIOS’s current memory utilization, administrators can ensure that the virtualized environment runs smoothly, efficiently, and securely, providing a robust foundation for the workloads it supports.
Monitoring VIOS’s Current CPU Utilization (Entitled)
Monitoring the Current CPU Utilization (Entitled) of Virtual I/O Servers (VIOS) is crucial for several reasons:
Performance Optimization
Monitoring CPU utilization ensures that the VIOS is operating efficiently. High CPU usage can lead to performance bottlenecks, impacting the speed and responsiveness of virtual machines (VMs) relying on the VIOS. By keeping track of CPU utilization, administrators can optimize resource allocation, ensuring that the VIOS has enough CPU power to handle I/O operations effectively.
System Stability and Reliability
Ensuring system stability and reliability is another key reason for monitoring CPU utilization. If the VIOS is consistently running at high CPU usage, it can become a single point of failure, potentially crashing or becoming unresponsive. Regular monitoring helps prevent such scenarios, maintaining system uptime and reliability.
Capacity Planning
Monitoring CPU utilization is essential for effective capacity planning. By analyzing CPU usage trends, organizations can predict future CPU requirements, facilitating timely upgrades or expansions. This proactive approach helps in avoiding resource shortages and ensures that the system can handle increasing workloads.
Troubleshooting and Diagnostics
CPU utilization metrics are invaluable for troubleshooting and diagnostics. They help identify performance issues such as CPU bottlenecks, inefficient processes, or CPU-intensive workloads that may be causing slowdowns. Real-time monitoring enables quick identification and resolution of these issues, minimizing downtime and maintaining smooth operations.
Cost Management
Effective CPU utilization monitoring contributes to cost management by optimizing the use of existing hardware resources. By ensuring that CPU resources are used efficiently, organizations can avoid unnecessary expenditures on additional hardware. This efficient resource utilization helps in reducing overall operational costs.
Compliance and Reporting
In many industries, regulatory compliance requires regular monitoring and reporting of system metrics, including CPU utilization. Monitoring ensures that the system meets regulatory standards and provides necessary documentation for audits, demonstrating that the system operates within the defined parameters.
Enhancing Security
Monitoring CPU utilization also plays a critical role in enhancing security. Unusual spikes or sustained high CPU usage can indicate potential security issues such as malware or unauthorized processes. By detecting these anomalies early, administrators can take timely action to address security threats, ensuring the integrity and security of the system.
By consistently monitoring the current CPU utilization (entitled) of VIOS, administrators can ensure the virtualized environment operates smoothly, efficiently, and securely, providing a robust foundation for the workloads it supports.

Monitoring VIOS’s Current CPU Utilization (Total)
Monitoring the Current CPU Utilization (Total) of Virtual I/O Servers (VIOS) is important for several key reasons:
Performance Optimization
Monitoring the total CPU utilization helps ensure that the VIOS is running efficiently. When CPU utilization is too high, it can lead to performance bottlenecks that slow down the responsiveness and speed of the virtual machines (VMs) relying on the VIOS. By keeping track of total CPU usage, administrators can optimize the allocation of resources, ensuring that the VIOS has sufficient CPU capacity to handle I/O operations effectively.
System Stability and Reliability
To maintain system stability and reliability, it’s essential to monitor total CPU utilization. Consistently high CPU usage can cause the VIOS to become a single point of failure, potentially leading to crashes or unresponsiveness. Regular monitoring helps prevent such scenarios by enabling proactive management, thereby ensuring continuous system uptime and reliability.
Capacity Planning
Effective capacity planning relies on monitoring total CPU utilization. By analyzing usage trends, organizations can forecast future CPU requirements and plan for necessary upgrades or expansions in a timely manner. This proactive approach helps avoid resource shortages and ensures the system can accommodate increasing workloads.
Troubleshooting and Diagnostics
Total CPU utilization metrics are critical for troubleshooting and diagnostics. These metrics help identify performance issues such as CPU bottlenecks, inefficient processes, or CPU-intensive workloads that may cause slowdowns. Real-time monitoring allows for the quick identification and resolution of these issues, minimizing downtime and maintaining smooth operations.
Cost Management
Monitoring total CPU utilization aids in cost management by optimizing the use of existing hardware resources. Efficient utilization of CPU resources helps avoid unnecessary expenditures on additional hardware. This, in turn, reduces overall operational costs by making the best use of current resources.
Compliance and Reporting
In many industries, regulatory compliance requires regular monitoring and reporting of system metrics, including total CPU utilization. Monitoring ensures that the system meets these regulatory standards and provides necessary documentation for audits. This demonstrates that the system operates within the defined parameters and adheres to industry regulations.
Enhancing Security
Monitoring total CPU utilization also plays a vital role in enhancing security. Unusual spikes or sustained high CPU usage can indicate potential security issues, such as malware or unauthorized processes. Early detection of these anomalies allows administrators to take timely action to address security threats, ensuring the integrity and security of the system.
By consistently monitoring the total CPU utilization of VIOS, administrators can ensure that the virtualized environment operates smoothly, efficiently, and securely, providing a robust foundation for the workloads it supports.

Monitoring IBM Power System Average CPU Usage
Monitoring the Average CPU Usage of an IBM PowerSystem is important for several reasons:
Performance Optimization
Monitoring average CPU usage ensures that the IBM Power System operates efficiently. By analyzing CPU usage patterns, administrators can identify periods of high utilization that may cause performance bottlenecks. This information allows for optimizing workloads and resource allocation, ensuring smooth and responsive system performance.
System Stability and Reliability
To maintain system stability and reliability, it is crucial to monitor average CPU usage. Persistent high CPU usage can strain the system, leading to potential crashes or unresponsiveness. Regular monitoring helps prevent such issues, ensuring that the system remains stable and reliable over time.
Capacity Planning
Effective capacity planning relies on understanding average CPU usage. By tracking usage trends, organizations can predict future CPU requirements and plan for necessary hardware upgrades or expansions. This proactive approach helps avoid resource shortages and ensures the system can handle growing workloads without compromising performance.
Troubleshooting and Diagnostics
Average CPU usage metrics are valuable for troubleshooting and diagnostics. They help identify performance issues such as CPU bottlenecks, inefficient processes, or unexpected spikes in usage. Real-time monitoring enables quick identification and resolution of these issues, minimizing downtime and maintaining system efficiency.
Cost Management
Monitoring average CPU usage contributes to cost management by optimizing hardware resource utilization. Efficient use of CPU resources helps avoid unnecessary expenditures on additional hardware. By making the most of existing resources, organizations can reduce overall operational costs and improve return on investment.
Compliance and Reporting
In many industries, regulatory compliance requires regular monitoring and reporting of system metrics, including average CPU usage. Monitoring ensures that the system meets regulatory standards and provides the necessary documentation for audits. This compliance demonstrates that the system operates within defined parameters and adheres to industry regulations.
Enhancing Security
Monitoring average CPU usage also plays a critical role in enhancing security. Unusual spikes or sustained high usage can indicate potential security threats, such as malware or unauthorized processes. Early detection of these anomalies allows administrators to take timely action to address security threats, protecting the integrity and security of the system.
By consistently monitoring the average CPU usage of an IBM Power System, administrators can ensure that the environment operates smoothly, efficiently, and securely, providing a robust foundation for the workloads it supports. This comprehensive monitoring approach helps in optimizing performance, maintaining stability, planning capacity, troubleshooting issues, managing costs, ensuring compliance, and enhancing security.

Monitoring IBM Power System Attention LED
Monitoring the IBM Power System Attention LED is important for several reasons:
Early Detection of Issues
The Attention LED serves as an early warning system, indicating potential issues with the hardware or system configuration. Monitoring the Attention LED allows administrators to quickly identify and investigate any problems before they escalate into more severe issues, potentially preventing system failures.
Prompt Troubleshooting and Diagnostics
When the Attention LED is activated, it signals that the system requires attention. By promptly addressing these alerts, administrators can diagnose and troubleshoot the underlying issues more efficiently. This can help in quickly resolving problems, minimizing downtime, and maintaining system performance.
Maintaining System Health
Regular monitoring of the Attention LED helps in maintaining the overall health of the IBM Power System. It ensures that any hardware malfunctions, configuration errors, or environmental conditions (such as overheating) are promptly addressed, keeping the system in optimal working condition.
Enhancing Reliability and Availability
Monitoring the Attention LED contributes to the reliability and availability of the IBM Power System. By addressing issues as soon as they are indicated by the LED, administrators can prevent unexpected system outages, ensuring continuous operation and high availability of the services provided by the system.
Preventing Data Loss
Hardware issues that trigger the Attention LED can sometimes lead to data corruption or loss if not addressed promptly. By monitoring the LED and taking immediate action, administrators can mitigate the risk of data loss, ensuring the integrity and safety of the data stored on the system.
Efficient Maintenance and Resource Management
The Attention LED can also indicate the need for routine maintenance or resource adjustments. Monitoring these alerts allows administrators to plan and execute maintenance activities more efficiently, ensuring that resources are managed effectively and that the system continues to operate smoothly.
Compliance and Reporting
In some industries, maintaining a reliable and well-documented system operation is crucial for compliance with regulatory standards. Monitoring the Attention LED and keeping records of any issues and resolutions can help in meeting these compliance requirements and providing necessary documentation for audits.
Improving Security
Attention LED alerts can sometimes be related to security issues, such as unauthorized access attempts or hardware tampering. Monitoring these alerts helps in enhancing the security of the IBM Power System by ensuring that any suspicious activities are quickly identified and addressed.
By consistently monitoring the IBM Power System Attention LED, administrators can ensure that the system remains healthy, reliable, and secure. This proactive approach helps in early detection and resolution of issues, efficient maintenance, data protection, compliance, and overall improved performance and availability of the system.

Monitoring IBM Power Systems Current Available Memory
Monitoring the current available memory of IBM Power Systems in the context of HMC (Hardware Management Console) and VIOS (Virtual I/O Server) is crucial for several reasons:
Optimal Resource Allocation
Available memory monitoring helps ensure that both HMC and VIOS have sufficient memory to perform their management and virtualization tasks efficiently. Inadequate memory can lead to performance issues, resource contention, or failures in managing hardware and virtual resources.
System Performance
HMC and VIOS rely on sufficient memory to handle their operational tasks, including monitoring, configuration, and virtualization management. Monitoring available memory ensures that these components can perform optimally, maintaining the overall performance and responsiveness of IBM Power Systems.
Preventing Bottlenecks
Monitoring current available memory helps in identifying potential memory bottlenecks before they impact system performance. This proactive approach allows for timely adjustments or upgrades to prevent disruptions in system management or resource allocation.
Stability and Reliability
Sufficient available memory is essential for the stability and reliability of both HMC and VIOS. If memory is running low, it can lead to system instability, crashes, or degraded functionality, affecting the management and operation of IBM Power Systems.
Efficient Virtualization
VIOS, in particular, depends on adequate memory to efficiently virtualize and allocate physical resources among multiple logical partitions (LPARs). Monitoring memory ensures that VIOS can manage I/O operations effectively and maintain optimal resource utilization across all LPARs.
Monitoring the current available memory of IBM Power Systems is vital for ensuring effective resource allocation, maintaining system performance and stability, preventing bottlenecks, and supporting efficient virtualization and overall system management.


Turnkey and individually expandable
We provide you with a turnkey monitoring and management solution with extended functionality, which can also be individually expanded: Equip your NiCE HMV VIOS Management Pack for Microsoft SCOM with your own monitoring functions, alarms and performance rules.
Shielded processes for security
Nobody wants software on their production system that does something it’s not supposed to. Therefore all processes of the NiCE HMC VIOS Management Pack run in a shielded user context. An additional safety net ensures that the system cannot be compromised.
In addition, the management pack effectively supports you in improving your own security – for example, by immediately triggering an alarm if someone tries to gain unauthorized access to the system.


In-depth experience
NiCE has run IBM Power System since 2001 and can rely on in-depth experience in the operations of Logical Partitions (LPARS), Hardware Management Consoles (HMCs), Network Installation Manager (NIM), and many other components of an IBM Power infrastructure. We provide advanced, skilled, and hands-on support to our clients using HMC, VIOS, and the NiCE HMC VIOS Management Pack.
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for Application Development and Datacenter.