More performance, more availability, more transparency: Discover the most important advantages extended Microsoft 365 monitoring, including Teams, Sharepoint, OneDrive, Exchange, and Entra ID, offers with the NiCE Active 365 Management Pack for Microsoft SCOM.
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Monitoring High Availability is achieved by having a collector on two SCOM servers for redundancy in the management group. Achieve a three-server quorum where the database acts as an arbiter and a host for log and configuration files.
In Multi-tenancy, a single software application instance serves multiple customers. Each customer is called a tenant.
The NiCE Active 365 Management Pack can handle up to 30 tenants per collector.
A Management Group is the logical entity where all objects and data are stored in SCOM. The NiCE Management Pack provides most efficient monitoring by keeping its workload minimal, so no other objects are affected.
For a retail business with many shop locations, it is key to ensure all locations have connection to the M365 services. Identify locations with low M365 performance quickly and reduce the mean time to recovery.
NiCE IT Management Solutions is a long-term Microsoft Business Partner with Gold status for Application Development and Datacenter.