Microsoft System Center | Consulting by NiCE
Welcome to NiCE Services for Microsoft System Center
At NiCE, we specialize in empowering your Microsoft System Center experience through tailored consulting services.
Our focus spans across System Center Operations Manager (SCOM), Configuration Manager (SCCM), and Service Manager (SCSM), ensuring that your infrastructure operates at its peak efficiency.

What is Microsoft System Center?
Microsoft System Center is a suite of tools designed to streamline and manage IT infrastructure, offering a centralized platform for tasks like monitoring, provisioning, and automation across servers, devices, and applications. It provides comprehensive solutions for data center management, ensuring efficient operations and enhanced control over the IT environment.
Customized Consulting Services
Our team offers bespoke consulting services, providing expert guidance and setup for System Center Operations Manager, Configuration Manager, and Service Manager.
Whether it’s fine-tuning configurations or setting up third-party SCOM tools, we’re here to streamline and optimize your System Center environment.

SCOM Health Assessments
Uncover the true health of your SCOM infrastructure with our comprehensive health assessments. Our detailed analysis identifies potential bottlenecks, inefficiencies, and areas for improvement, allowing us to recommend tailored solutions to optimize your SCOM setup.

Maximizing SCOM Performance
Our SCOM Health Assessment delves into the intricate components of your system, optimizing configurations and identifying bottlenecks to ensure peak performance. Enhance efficiency and responsiveness with targeted solutions tailored to your infrastructure.

Enhanced Monitoring Precision
Gain unparalleled insight into your network’s health. Our assessment fine-tunes SCOM’s monitoring capabilities, refining thresholds and rules to deliver precise alerts and actionable insights, empowering proactive decision-making and swift issue resolution.

Security & Compliance Assurance
Safeguard your infrastructure with confidence. Our SCOM Health Assessment focuses on strengthening security postures and ensuring compliance adherence. Identify vulnerabilities, fortify defenses, and establish robust monitoring protocols to mitigate risks effectively.

Streamlined Operations & Maintenance
Simplify management complexities with our comprehensive SCOM Health Assessment. We analyze configurations, optimize workflows, and provide recommendations for streamlined operations and maintenance. Elevate system stability and reduce operational overhead for sustained performance.
NEW in Store – SCOM Training
Unlock the full potential of Microsoft System Center Operations Manager (SCOM) and elevate your SCOM capabilities efficiently, effectively, and with confidence with our expert-led SCOM training.
Whether you’re a SCOM operator looking to strengthen your monitoring skills, an admin seeking deeper control, or an architect designing enterprise-grade solutions, our tailored offerings cover every level of expertise.
Delivery Formats
✓ On-site Workshops
✓ Virtual Live Sessions
✓ Self-Paced Learning Materials (optional)
Why Choose Us?
✓ Certified Instructors
✓ Real-World Use Cases
✓ Post-Training Support
✓ Customizable Packages
Role-Based Training

Microsoft SCOM Operator Training
Fundamentals of monitoring, alerting, and incident triage using the SCOM console.

Microsoft SCOM Admin Training
Day-to-day Microsoft SCOM administration, tuning, reporting, and maintenance tasks.

Microsoft SCOM Architect Training
Designing scalable, secure, and high-performing Microsoft SCOM environments.
Specialist Training

SCOM Console Authoring
Create and customize management packs directly in the console.

Advanced SCOM Design
Enterprise-class architecture, multi-tenant designs, and hybrid integration.

SCOM MI (Managed Instance)
Training on the latest Microsoft SCOM MI features and hybrid use cases.

Migration & Upgrade Workshop
Best practices for Microsoft SCOM version upgrades and cross-platform migrations.
Smarter Operations, Smarter Monitoring
SCOM Knowledge Partnership
Our Knowledge Partnership is designed to provide expert guidance and collaborative problem-solving. We work closely with your team, online and offline, to tackle complex questions, share best practices, and support strategic decision-making.
Custom Workshop Development
Tailored sessions to meet your specific organizational needs.
Post-Training Support Options
Access to expert help desks or coaching for continued success.
Ready to enhance your Microsoft SCOM environment? Get in touch to discuss your goals.
Custom-Crafted Monitoring for Specialized Business Components
NiCE specializes in crafting SCOM-focused, customer-specific monitoring solutions. The spectrum of business components covers custom applications, databases, operating systems, and services.
NiCE Custom Management Packs for Microsoft SCOM ensure that every facet of your IT ecosystem is monitored effectively and efficiently.

Use Cases for Custom Monitoring on Microsoft SCOM
NiCE Management Packs for SCOM and Azure Monitor SCOM MI
Our standard, customer-ready NiCE Management Packs are meticulously designed to extend the capabilities of Microsoft SCOM and Azure Monitor SCOM MI. NiCE Management Packs offer enhanced functionalities, deep insights, and proactive monitoring, ensuring the longevity and robustness of your Microsoft SCOM environment.
NiCE Management Packs for SCOM and Azure Monitor SCOM MI are available for…
AIX | Azure AD Connect | Citrix VAD & ADC | Custom Applications | HCL Domino | IBM Db2 | IBM HMC & VIOS | IBM Power HA | Linux on Power Systems | Log Files | Microsoft 365 | Microsoft Teams | Microsoft SharePoint | Microsoft Exchange | Microsoft OneDrive | Mongo DB | NetApp ONTAP | Oracle | Veritas Clusters | VMware | VMware Horizon | zLinux
Microsoft SCOM Consulting by NiCE
We are specialized in IT monitoring with Microsoft SCOM. Our deep experience spans a wide range of customer environments from small-scale deployments to complex, enterprise-grade architectures.
Over the years, we’ve worked with a vast array of use cases and design variations, giving us unmatched insight into how SCOM environments are sized, structured, and maintained.

NiCE IT Management Solutions is a long-term Microsoft Business Partner
for Application Development and Datacenter.