IT Monitoring News | September Edition

Dive into the Latest Updates and Insights

Welcome to our September edition of the NiCE bi-monthly newsletter! We’re thrilled to share the latest updates, insights, and events to keep you ahead in the ever-evolving IT monitoring landscape, especially revolving around Microsoft System Center.

Whether you’re looking to stay current with new features, understand best practices, or network with fellow professionals, our newsletter has you covered.

Releases & Software Updates ?️

Agent and Gateway Extensions in Azure Monitor SCOM MI
Microsoft recently announced new Agent and Gateway Extensions in Azure Monitor SCOM Managed Instance (SCOM MI). These new extensions enhance data collection and secure communication between on-premises and cloud environments, equipping Azure Monitor SCOM MI to meet the demands of modern hybrid IT operations..

NiCE Monitoring Dashboards for M365, Oracle, Db2, and VMware
NiCE has introduced a new suite of dashboards for the SquaredUp platform, enhancing monitoring and visualization for enterprise applications like Microsoft 365, Oracle, DB2, and VMware. Built on NiCE’s SCOM Management Packs, these dashboards offer seamless integration, giving IT teams deeper insights and greater control over their environments.

New NiCE Management Packs for IBM HMC, VIOS, and NetApp
NiCE has launched new Management Packs for IBM HMC, VIOS, and NetApp, enabling comprehensive monitoring and management of these critical infrastructure components within SCOM. These packs provide IT teams with enhanced visibility and control, ensuring optimal performance and reliability across their IBM and NetApp environments.

Updates of MongoDB Management Pack
Updates of NiCE MongoDB Management Pack 1.1 have just been released, delivering enhanced monitoring capabilities within SCOM. The new versions provide IT teams with deeper insights and more precise control over their MongoDB environments, ensuring greater efficiency and stability.

Industry Insights & Research ?

Observability Report by Grafana
Observability is crucial for improving system performance, reducing toil, and optimizing resources, but many teams still struggle with its complexity. The second annual Grafana Labs Observability Survey, featuring insights from over 300 industry professionals, reveals a maturing market where teams handle numerous tools and data sources. The results highlight the rise of open standards and a growing demand for automation and accountability.

Forrester’s Report on AIOps
Forrester’s 2024 report indicates a significant adoption of Artificial Intelligence for IT Operations (AIOps), leading to a 30% reduction in incident response times for organizations using these technologies. This highlights the efficiency gains achievable through AI-driven monitoring solutions.

Latest NiCE Whitepapers & Recordings ?

Relevance of Microsoft SCOM
With Azure Monitor in place for over seven years, SCOM remains actively supported by Microsoft. But why? What role does it play now? And how do you choose between Azure Monitor, SCOM, and the new SCOM Managed Instance? Watch here .

Security & AI Considerations in IT Monitoring
This whitepaper explores the roles of security and artificial intelligence (AI) in advancing IT monitoring capabilities, with a specific focus on Microsoft SCOM and Azure Monitor SCOM Managed Instance (MI). Read how security measures safeguard monitoring data integrity and confidentiality while AI enhances predictive analytics, anomaly detection, and automated responses here.

Best Practices Guide for Microsoft Orchestrator
Kelverion’s Best Practices Guide for System Center Orchestrator encompasses decades of experience from automation experts. Covering everything from runbook design to integration packs, migrating to SCO 2022, to error handling, this guide is packed with tips and tricks to ensure your on-premise automation is set up for success. Download here.

Events & Sessions to Look Forward To ?

The Big SCOM Survey 2024 | Results Revealed
The Big SCOM Survey is conducted by the team behind SCOMathon, a group of leading SCOM experts and community leaders dedicated to understanding how the community leverages SCOM, the tools and techniques in use, and future plans. This survey captures the voice of the SCOM community. Sign up here for the results webinar!

Microsoft Ignite
Microsoft Ignite 2024 marks its return to Chicago after nine years, offering a hybrid format for both in-person and virtual attendees. The event has expanded its focus beyond IT professionals to include developers and architects, with a strong emphasis on AI and new Microsoft Copilot solutions. Additionally, Microsoft is revamping its partner events with new formats and a broader scope​.

Experts Live Europe
Experts Live Europe is an ideal event for anyone looking to get the most out of their Microsoft technologies. NiCE, together with our partner Kelverion, is proudly sponsoring the event. Come by our booth to discuss the latest monitoring & automation trends, and join our session on Advancing Hybrid Automation & Monitoring with Azure and System Center, Tuesday, 2:00 pm, room 2.

Spotlight on Partners ?

Teqwave
Teqwave specializes in developing SCOM Management Packs, offering tools that enhance monitoring and management capabilities for Citrix, PostgreSQL, and Cloudera, helping organizations optimize infrastructure performance and availability. Our partnership helps companies streamline their operations and improve efficiency towards holistic monitoring.

We hope you enjoyed the second edition of the bi-monthly IT Monitoring Newsletter. Feel free to reach out for more on advanced monitoring and automation based on Microsoft SCOM.