Joyful NiCE Greetings, Wrapping up 2024
We help keep the lights on in your IT. As we wrap up 2024, we’d like to send a heartfelt “thank you” for being a part of the NiCE community. This year has been a whirlwind of innovation, collaboration, and achievements, and we’re thrilled to share the highlights with you. Let’s dive in!
Hot from the Industry
What’s New with System Center 2025?
Big things are coming! The latest release brings performance boosts, advanced reporting, and enhanced security. We’re here to guide you through the upgrades. Learn more.
Microsoft Ignite 2024 Recap
This year’s Ignite was packed with big news:
Azure’s Next Big Thing: New hybrid monitoring capabilities stole the show.
System Center Evolution: A sneak peek into the enhanced flexibility and integrations of System Center 2025.
Security Is Still King
2024 has reinforced the need for top-tier security. Check out our whitepapers to stay ahead of the curve:
Ransomware Protection
Shield your systems with proven monitoring techniques.
AI Meets IT Security
Discover how AI can outsmart evolving threats.
Entra ID Security
The next generation of identity management.
2024: What’s been new at NiCE?
Latest NiCE Management Packs
We’ve supercharged your monitoring toolkit with new and enhanced Management Packs:
NetApp ONTAP Management Pack
Revolutionize storage monitoring with proactive alerts, seamless SCOM integration, and cutting-edge features.
IBM HMC & VIOS Management Pack
Uncover unparalleled insights into your IBM hardware for reduced downtime and peak efficiency.
Dashboards That Do More
Say goodbye to guesswork! Our revamped dashboards pair beautifully with SquaredUp, turning raw data into sleek, actionable visuals that help you make smarter decisions. See them in action here.
Media That Engages
New Company Video
Watch how we’re keeping IT running smoothly for organizations around the globe.
YouTube Tutorials and Tips
Whether it’s SCOM troubleshooting or Azure monitoring mastery, our channel is your go-to resource. Don’t forget to subscribe!
NiCE in a Nutshell
Catch all the NiCE highlights, updates, and innovations in one handy spot.
Adding Automation to Your Monitoring
This year, we teamed up with Kelverion to take monitoring and automation to the next level:
Faster Fixes: Automate incident response for lightning-quick resolutions.
Smarter IT Operations: Combine NiCE’s monitoring expertise with Kelverion’s automation tools for a seamless experience.
Here’s to 2025!
From all of us at NiCE, we wish you and your team a joyful holiday season and a prosperous New Year.
Thank you for being part of our journey — we can’t wait to keep the lights on (and beyond!) with you in 2025.
Sincerely,
Your NiCE IT Management Solutions Team
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Kind regards and keep on rocking,
Your NiCE IT Management Solutions Team

NiCE IT Management Solutions is a long-term Microsoft Business Partner with Gold status for Application Development and Datacenter.