VMware Horizon Monitoring | White Paper
1. Introduction to VMware Horizon
In the world of virtualization, VMware Horizon is a name that every expert is familiar with. This powerful platform has revolutionized the way employees access their desktops and applications, creating an unparalleled digital employee experience (DEX). With features like Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS), VMware Horizon has become the go-to solution for organizations looking to streamline their IT infrastructure.
Virtual Desktop Infrastructure (VDI) is a technology that allows organizations to host virtual desktops on a centralized server, which can be accessed by employees from anywhere, using any device. This eliminates the need for physical hardware and provides employees with a consistent desktop experience, regardless of the device they are using. With VDI, organizations can reduce costs, simplify desktop management, and improve security.
Desktop as a Service (DaaS) takes VDI to the next level by shifting the infrastructure responsibility to a service provider. With DaaS, organizations no longer have to worry about managing servers and hardware, as everything is handled by the provider. This allows organizations to focus on their core business while still providing employees with secure and reliable access to their desktops and applications. DaaS is particularly beneficial for organizations with remote or mobile workforces, as it allows employees to access their desktops and applications from anywhere, at any time.
One of the key advantages of VMware Horizon is its ability to deliver a seamless digital employee experience (DEX). By providing employees with secure, remote access to their desktops and applications, VMware Horizon ensures that they can work efficiently and effectively, regardless of their location. This not only improves productivity but also enhances employee satisfaction and retention. VMware Horizon offers a range of features and tools to enhance the digital employee experience (DEX). For example, it provides a customizable self-service portal, which allows employees to access their desktops and applications with just a few clicks. It also offers advanced security features, such as multi-factor authentication and data encryption, to ensure that sensitive information remains protected.
In conclusion, VMware Horizon is a powerful platform that delivers an exceptional digital employee experience (DEX) through technologies like Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS). By providing employees with secure and reliable access to their desktops and applications, VMware Horizon enables organizations to streamline their IT infrastructure and improve productivity. If you’re an expert in the field, VMware Horizon is definitely a platform worth exploring for your organization.
Best Practices for Deploying VMware Horizon
Let´s quickly have a run over the best practices for deploying VMware Horizon, focusing on how it can enhance the DEX and enable the adoption of the desktop as a service (DaaS) model.
1. Plan and Design
Before diving into the deployment process, it’s essential to thoroughly plan and design your VMware Horizon infrastructure. Evaluate your organization’s specific requirements, such as the number of users, types of applications, and desired level of performance. This planning phase will ensure a smooth and efficient deployment.
2. Infrastructure Considerations
A robust infrastructure is the foundation of a successful VMware Horizon deployment. Consider factors like server hardware, storage, and networking. Provision ample resources to handle the demands of your virtual desktops and applications. Additionally, leveraging technologies like vSAN and NSX can enhance performance, security, and scalability.
3. User Experience Optimization
The primary goal of deploying VMware Horizon is to enhance the DEX. To achieve this, focus on optimizing the user experience. Ensure that virtual desktops and applications are readily accessible, responsive, and provide a consistent experience across devices and locations. Leveraging features like instant clones, App Volumes, and User Environment Manager can significantly improve performance and user satisfaction.
4. Security and Compliance
Security is a critical aspect of any virtual desktop deployment. VMware Horizon offers several features to enforce security and compliance standards. Implement multi-factor authentication, role-based access controls, and device-level policies to protect sensitive data and mitigate the risk of unauthorized access. Regularly patch and update your virtual desktop environment to address any security vulnerabilities.
5. Monitoring and Management
Proper monitoring and management are crucial for maintaining the performance and health of your VMware Horizon deployment. Leverage VMware’s monitoring tools like Horizon Help Desk Tool and vRealize Operations Manager to gain visibility into desktop and application performance, troubleshoot issues, and proactively manage resources. Regularly monitor resource utilization, software updates, and user feedback to ensure an optimal DEX. Consider 3rd party monitoring solutions, integrating VMware, including vSphere monitoring, into IT management platforms such as Microsoft System Center Operations Manager.
6. Disaster Recovery and Business Continuity
Consider implementing a disaster recovery plan to ensure business continuity in case of unforeseen events. VMware Horizon offers features like Instant Clones and Storage DRS that facilitate easy backup and recovery of virtual desktops and applications. Regularly test your disaster recovery plan to minimize downtime and ensure a smooth recovery process.
Deploying VMware Horizon can significantly enhance the DEX and enable the adoption of DaaS within organizations. By following these best practices, you can ensure a successful deployment and deliver a seamless virtual desktop experience to your employees. Take the time to plan and design your infrastructure, optimize user experience, enforce security and compliance standards, and implement robust monitoring and disaster recovery mechanisms. With these practices in place, you’ll be well on your way to reaping the benefits of VMware Horizon.
Case Studies for Successful Implementations of VMware Horizon
VMware Horizon has revolutionized the way organizations manage their digital employee experience (DEX) through the implementation of Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS) solutions. Here are some successful case studies that showcase the immense benefits of VMware Horizon for businesses.
One notable case study involves a large multinational corporation that was struggling with a fragmented IT infrastructure. They had employees located in multiple offices and remote locations, leading to poor collaboration and inefficient workflows. By implementing VMware Horizon’s VDI solution, the company was able to centralize their desktop management, allowing employees to access their virtual desktops securely from any device, anywhere. This not only improved productivity but also enhanced the overall employee experience, resulting in increased satisfaction and engagement levels.
Another case study highlights the transformation of a healthcare organization’s IT system through the integration of VMware Horizon. Prior to the implementation, the organization faced challenges in delivering critical patient information securely to medical personnel across different departments. By leveraging VMware Horizon’s DaaS capabilities, the organization was able to efficiently manage and deliver virtual desktops to healthcare professionals, ensuring quick access to patient data at the point of care. This streamlined workflow significantly improved patient care and enabled the healthcare professionals to make informed decisions promptly.
Furthermore, a financial institution faced security concerns due to the growing trend of remote work. With employees accessing corporate data from various devices and locations, the organization needed a solution that could provide secure access and protect sensitive information. By deploying VMware Horizon’s VDI solution, the financial institution established a secure virtual desktop environment that ensured data integrity and reduced the risk of data breaches. The organization also benefited from enhanced control over user access and permissions, resulting in a more robust security framework.
Conclusion and Key Takeaways
VMware Horizon has revolutionized the way businesses approach virtual desktop infrastructure (VDI) and desktop as a service (DaaS). With its comprehensive suite of features and functionalities, it has become a go-to solution for enterprises looking to enhance their digital employee experience (DEX).
Consistent
One of the major benefits of VMware Horizon is its ability to offer a seamless and consistent user experience across different devices and platforms. Whether employees are accessing their virtual desktops from a laptop, tablet, or smartphone, they can expect the same level of performance and functionality. This not only improves productivity but also allows employees to work flexibly, no matter where they are.
Powerful
Furthermore, VMware Horizon’s powerful management capabilities make it much easier for IT administrators to deploy, manage, and update virtual desktops. With a centralized management console, administrators can quickly provision desktops, allocate resources, and apply security policies, all from a single interface. This not only saves time and effort but also ensures a standardized and secure environment for employees.
Diverse
Another key aspect of VMware Horizon is its ability to support a diverse range of applications. Whether it’s resource-intensive software or legacy applications, VMware Horizon can deliver them seamlessly to end-users. This eliminates the need for complex application compatibility testing and allows employees to access any application they need, regardless of their device’s capabilities.
Secure
Additionally, VMware Horizon offers advanced security features to protect sensitive data and ensure compliance with industry regulations. From encryption and authentication to data loss prevention and secure remote access, VMware Horizon provides robust security measures to safeguard critical information. This allows businesses to maintain data confidentiality and protect against potential cyber threats.
In conclusion, VMware Horizon is a game-changer when it comes to improving the digital employee experience. Its ability to provide a consistent user experience, simplify management, support a wide range of applications, and ensure top-notch security make it an ideal choice for enterprises. By implementing VMware Horizon, businesses can enhance productivity, flexibility, and security, ultimately driving their success in today’s digital landscape.
2. Security Considerations for VMware Horizon
VMware Horizon offers a robust and comprehensive security framework for organizations leveraging virtual desktop infrastructure. By implementing features such as strong authentication, encryption, isolation, and granular access control, organizations can enhance their security posture and protect their virtual desktop infrastructure from potential threats. As experts in the field, it is crucial to recognize and leverage these security features to ensure the confidentiality, integrity, and availability of critical data and resources within a VMware Horizon environment.
In this section, we will discuss some important security considerations for VMware Horizon that experts should pay attention to.
Best Practices for Ensuring Secure VMware Horizon Deployments
Let’s take a deep dive into the key security considerations and how to mitigate potential risks.
1. Harden the infrastructure
To build a secure VMware Horizon environment, it is imperative to start with a strong foundation. Implementing proper infrastructure hardening measures ensures that vulnerabilities are minimized. This involves disabling unnecessary services, keeping the operating system and software up to date with the latest security patches, and employing secure network configurations.
2. Employ strong authentication mechanisms
Authentication plays a pivotal role in securing any deployment. By leveraging multifactor authentication (MFA) or smart card authentication, we can add an extra layer of defense against unauthorized access. Additionally, integrating with enterprise authentication systems such as Active Directory strengthens security by leveraging existing identity management practices.
3. Secure network communications
To prevent eavesdropping and unauthorized access, it is essential to secure network communications within the VMware Horizon environment. Enable SSL encryption for all connections to ensure data confidentiality and integrity. This includes securing external access points, such as the Horizon Connection Server, with SSL certificates issued by a trusted certificate authority.
4. Implement role-based access control (RBAC)
One of the fundamental security principles is to grant access based on the principle of least privilege. By implementing RBAC, we can control who has access to what resources within the VMware Horizon environment. Properly defining user roles, permissions, and entitlements helps ensure that users only have the necessary privileges required to perform their tasks, reducing the risk of unauthorized access and data breaches.
5. Regularly update and patch VMware Horizon components
Staying up to date with the latest patches and updates is crucial for maintaining a secure VMware Horizon deployment. VMware frequently releases security patches and updates to address vulnerabilities or enhance the security posture of the software. Regularly monitoring for new releases and applying patches in a timely manner greatly reduces the risk of exploits and maintains the overall security of the deployment.
6. Leverage VMware Horizon Security Server
For organizations that need to provide secure external access to their virtual desktops and applications, the VMware Horizon Security Server is a recommended solution. The Security Server acts as a proxy that isolates the internal infrastructure and provides secure connectivity for external clients. By deploying the Security Server in a demilitarized zone (DMZ), organizations can ensure that only authenticated and authorized users gain access to their virtual resources.
7. Monitor and audit
Security is an ongoing process, and monitoring and auditing are critical components of maintaining a secure VMware Horizon deployment. Implement comprehensive logging and monitoring solutions to detect any suspicious activities or potential security breaches. Regularly review log files and perform security audits to identify vulnerabilities, respond to incidents promptly, and ensure compliance with regulatory requirements.
As the virtualization landscape evolves, staying vigilant and proactive in implementing and maintaining security measures is paramount. Security should always be at the forefront of any virtualization initiative, and by adopting these best practices, we can safeguard our environments and protect sensitive data from potential threats.
3. The Crucial Role of VMware Horizon Monitoring
Like in any complex system, monitoring VMware Horizon is essential to ensure its smooth operation and optimize performance. Here is why monitoring VMware Horizon is important for experts in the field.
One of the primary reasons for monitoring VMware Horizon is to identify and resolve potential issues before they impact end users. By closely monitoring the various components of Horizon, such as the virtual desktops, connection servers, and load balancers, experts can quickly detect any anomalies or bottlenecks that could lead to downtime or decreased performance. With proactive monitoring, experts can take timely actions to resolve the issues, minimizing disruptions and ensuring a seamless user experience.
Another crucial aspect of monitoring VMware Horizon is capacity planning. By regularly monitoring the resource utilization of virtual desktops and servers, experts can accurately assess the workload and anticipate future resource requirements. This allows for better provisioning and allocation of resources, preventing overutilization or underutilization.
By having a comprehensive understanding of resource usage trends, experts can optimize the infrastructure, improve efficiency, and save costs.
Monitoring VMware Horizon also provides valuable insights into user behavior and application performance. By analyzing data on user sessions, experts can identify patterns, such as peak usage times, resource-intensive applications, or frequent disconnects. This information can help in making informed decisions regarding resource allocation, software updates, or network optimization. By understanding how users interact with the virtual desktops, experts can enhance the overall user experience and address any performance issues proactively.
Furthermore, monitoring VMware Horizon enables experts to ensure compliance with industry regulations and security best practices. By monitoring user activity, experts can detect any unauthorized access attempts, unusual behavior, or data breaches. They can also monitor the performance and health of security features such as SSL certificates, firewalls, and antivirus solutions. Regular monitoring of these components ensures that the virtual desktop environment remains secure and compliant with internal policies and external regulations.
To effectively monitor VMware Horizon, experts can leverage a range of tools and solutions. VMware provides its own monitoring and management solutions, such as vRealize Operations Manager, vRealize Log Insight, or vRealize Network Insight. These tools offer comprehensive visibility into the Horizon infrastructure and its performance metrics. Additionally, third-party monitoring tools can provide advanced analytics, reporting, and alerting capabilities, further enhancing the monitoring process.
Key Metrics to Monitor in VMware Horizon
Monitoring VMware Horizon is crucial for any organization using this virtual desktop infrastructure (VDI) solution. As experts in the field, we understand the significance of monitoring key metrics to ensure the optimal performance and reliability of the entire Horizon environment. We will explore the reasons why monitoring VMware Horizon is important and discuss the key metrics that should be monitored for effective management.
One of the primary reasons for monitoring VMware Horizon is to proactively identify and resolve any performance issues. By monitoring metrics such as user logins, resource utilization, and latency, administrators can gain valuable insights into the overall health of the Horizon environment. This allows them to troubleshoot and address potential issues before they impact the end-user experience. Moreover, monitoring can help identify patterns and trends that may indicate underlying problems, enabling administrators to take corrective actions promptly.
Another important aspect of monitoring VMware Horizon is capacity planning. By monitoring metrics such as CPU, memory, and storage utilization, administrators can predict future resource requirements and ensure that the infrastructure is adequately provisioned. This proactive approach helps prevent bottlenecks and ensures a smooth user experience, even during peak usage periods.
Monitoring also plays a crucial role in security. By monitoring key metrics such as login failures, active sessions, and network traffic, administrators can detect any unusual activities or potential security breaches. With real-time monitoring, administrators can quickly respond to any security threats, preventing unauthorized access or data breaches.
Furthermore, monitoring VMware Horizon allows administrators to ensure compliance with industry regulations and internal policies. By tracking and analyzing metrics related to user activity, administrators can identify any non-compliant actions or potential policy violations. This proactive approach helps organizations maintain a secure and compliant virtual desktop environment.
Now that we understand the importance of monitoring VMware Horizon, let’s discuss the key metrics that should be monitored:
1. User Logins
Tracking the number of successful and failed user logins helps identify any login issues or potential security threats.
2. Resource Utilization
Monitoring CPU, memory, and storage utilization helps prevent resource bottlenecks and ensure optimal performance.
3. Latency
Tracking the latency between the client and virtual machines helps identify potential network or server issues that may impact user experience.
4. Active Sessions
Monitoring the number of active sessions helps administrators understand the load on the Horizon infrastructure and plan for scalability.
5. Network Traffic
Tracking network utilization helps identify potential bandwidth constraints or abnormal traffic patterns.
6. Login Failures
Monitoring failed login attempts helps detect any potential security breaches or unauthorized access attempts.
7. Application Performance
Monitoring the performance of applications running on virtual desktops helps ensure a smooth user experience.
By closely monitoring these key metrics, administrators can effectively manage and optimize their VMware Horizon environment, ensuring a seamless user experience, improved performance, and increased security. In conclusion, monitoring VMware Horizon is of utmost importance for organizations using this virtual desktop infrastructure solution. By tracking key metrics related to performance, capacity, security, and compliance, administrators can proactively manage and optimize their Horizon environment. This proactive approach ensures a smooth user experience, minimizes downtime, and maximizes the return on investment in VMware Horizon.
Case Studies: Real-World Examples of Monitoring VMware Horizon
So, why is monitoring VMware Horizon important? Let’s dive into some real-world case studies to understand the significance of this practice.
Case Study 1: App Performance Optimization
A multinational corporation recently implemented VMware Horizon to enhance their employees’ work experience by providing access to virtualized desktops and applications. However, shortly after the implementation, users began to complain about slow application performance and frequent network interruptions. Upon investigation, the IT team discovered that the infrastructure was overwhelmed due to the high number of users and applications running simultaneously. By monitoring VMware Horizon’s performance metrics, the team identified the specific resource bottlenecks and optimized the virtual machines accordingly. This resulted in improved application performance and a seamless user experience.
Case Study 2: Proactive Issue Resolution
A healthcare organization relies on VMware Horizon to deliver critical patient information securely to their medical staff. Unbeknownst to them, a network switch failure occurred, disrupting the availability of virtualized desktops and causing significant service disruption. Fortunately, the IT team had implemented a comprehensive monitoring solution that immediately alerted them to the issue. They were able to proactively address the situation, bypassing the faulty switch and redirecting the traffic to ensure minimal downtime. The monitoring system continuously tracked the network health, ensuring that any potential issues were swiftly resolved before they could impact critical operations.
Case Study 3: Capacity Planning and Scalability
A rapidly growing e-commerce company decided to migrate its infrastructure to VMware Horizon to handle the increasing demand from online shoppers. However, they faced continuous performance degradation and increased response times as the user base grew. By leveraging monitoring tools, the IT team was able to monitor resource utilization and identify the need for additional virtual machines to handle the workload. They systematically expanded the infrastructure, ensuring optimal performance and seamless scalability as the business continued to grow. Without the ability to monitor the VMware Horizon environment, the company would have struggled to accommodate the increasing demand and faced potential service disruptions.
Monitoring VMware Horizon is vital
Monitoring VMware Horizon is vital for maintaining a reliable virtualized infrastructure. These real-world case studies highlight the importance of monitoring performance metrics, enabling proactive issue resolution, optimizing resource allocation, and facilitating efficient capacity planning. By investing in a comprehensive monitoring solution, IT experts can ensure the smooth functioning of their VMware Horizon environment, maximizing the benefits of virtualization for their organization.
By investing in a robust monitoring solution, organizations can ensure a seamless user experience, maximize productivity, and make informed decisions regarding infrastructure scalability.
NiCE VMware Horizon Management Pack
NiCE provides advanced VMware Horizon monitoring based on Microsoft System Center Operations Manager (SCOM), and Azure Monitor SCOM Managed Instance, covering observability for on-prem, hybrid, and cloud-only environments.
The NiCE VMware Horizon Management Pack for Microsoft SCOM is a solution that enables you to monitor your VMware Horizon virtual desktop infrastructure (VDI) environment from a single console. It provides you with clear and precise performance indicators, timely alerts, pinpoint problem identification, in-depth reporting, and alert correlation.
With this management pack, you can gain deeper insights into the health and performance of your VMware Horizon deployment, as well as the user experience and application availability. You can also troubleshoot issues faster, optimize resource utilization, and plan for future capacity requirements. The NiCE VMware Horizon Management Pack for Microsoft SCOM is compatible with VMware Horizon 7.x and 8.x versions, and supports both on-premises and cloud-based deployments. If you want to learn more about this solution, you can visit the official website or watch the webinar on VMware Horizon monitoring.
These are the main features:
1. Monitoring Active Directory (AD) integration and connectivity
Monitoring Active Directory (AD) integration and connectivity is crucial for ensuring the smooth operation of VMware Horizon environments, as Active Directory serves as a central component for user authentication, authorization, and management within these environments.
Here are some key points to consider when monitoring AD integration and connectivity for VMware Horizon:
- Authentication and Authorization
- Group Policy Updates
- User Profile Management
- DNS and Name Resolution
- LDAP Connectivity
- Certificate Validity
- Service Availability
- Event Logs and Alerts
- Replication and Redundancy
- Performance Metrics
More at https://www.nice.de/nice-vmware-horizon-management-pack-for-microsoft-scom/
2. Ensuring VMware Horizon certificates are valid and generate an alert before expiration
Ensuring that VMware Horizon certificates are valid and generating alerts before their expiration is crucial for maintaining the security and smooth operation of your Horizon environment. Certificates encrypt communications between different components and expired or invalid certificates can lead to security vulnerabilities and service disruptions.
By implementing a comprehensive strategy for certificate management, monitoring, and alerting, you can ensure that your VMware Horizon environment remains secure and operational while minimizing the risk of certificate-related issues.
3. Alert on failed VMware Horizon login attempts on the administrator page
Setting up alerts for failed VMware Horizon login attempts on the administrator page is a proactive security measure that helps you detect and respond to potential unauthorized access attempts. Monitoring and alerting on these failed login attempts can provide valuable insights into potential security threats and allow you to take appropriate action.
By setting up alerts for failed VMware Horizon login attempts on the administrator page, you can enhance the security of your environment and respond quickly to potential threats. Regular monitoring and alerting contribute to a proactive security posture and reduce the risk of unauthorized access.
4. Alerting on a failed start of a Horizon Agent or when the agent is offline
Alerting on a failed start of a VMware Horizon Agent or when the agent is offline is essential for maintaining the availability and performance of your virtual desktop infrastructure. Detecting and responding to agent failures promptly can help minimize user disruptions and ensure a smooth user experience.
By establishing robust monitoring and alerting procedures for Horizon Agents, you can promptly address issues, minimize user impact, and ensure the reliability of your virtual desktop environment. Regular monitoring and proactive responses contribute to a stable and efficient infrastructure.
5. VMware Horizon details and alerts on sessions that timed out
Providing VMware Horizon details and alerts on timed out sessions is important for maintaining a smooth and satisfactory user experience within your virtual desktop infrastructure. Timed-out sessions can disrupt user productivity and indicate potential issues within your Horizon environment.
By effectively monitoring and alerting on sessions that have timed out, you can provide a more seamless user experience and address potential issues before they lead to productivity losses. This proactive approach contributes to a more stable and efficient VMware Horizon environment.
6. Ensuring the functionality of the Horizon EventDB and alerting in case of error
Ensuring the functionality of the Horizon Event Database (EventDB) and setting up alerting in case of errors is crucial for maintaining the reliability, performance, and security of your VMware Horizon environment. The EventDB stores important event and log data, which is essential for troubleshooting, monitoring, and auditing purposes.
By following these steps, you can proactively manage Horizon EventDB’s health and functionality, reducing the risk of downtime and ensuring that critical event and log data is available for analysis and troubleshooting.
7. VMware Horizon License Monitoring
VMware Horizon license monitoring tracks and manages the licenses used within your environment. This involves keeping track of license usage, ensuring compliance with licensing agreements, optimizing license allocation, and being aware of license expiration dates.
Effective VMware Horizon license monitoring helps you manage your virtual desktop environment efficiently, remain compliant with licensing terms, and prevent unexpected disruptions due to license-related issues.
8. Monitoring the correct functionality of the VMware Horizon Connection Service
Monitoring the correct functionality of the VMware Horizon Connection Server is essential for maintaining a stable and reliable virtual desktop infrastructure. The Connection Server is a crucial component that manages user authentication, session brokering, and the overall user experience within the Horizon environment.
By continuously monitoring the correct functionality of the VMware Horizon Connection Servers, you can identify and address issues promptly, minimize user disruptions, and maintain a high-quality user experience in your virtual desktop environment.
9. Tracking security-relevant events from the VMware Horizon EventDB
Tracking security-relevant events from the VMware Horizon Event Database (EventDB) is crucial for maintaining the security and compliance of your virtual desktop infrastructure. The EventDB stores a record of various events and activities within your Horizon environment, which can include authentication attempts, configuration changes, and other security-related activities.
By tracking security-relevant events from the VMware Horizon EventDB, you can proactively detect and respond to potential security threats, safeguarding the integrity of your virtual desktop infrastructure and protecting sensitive data.
10. Alerting on VMware Horizon machines that cannot be assigned
Alerting on VMware Horizon machines that cannot be assigned is vital for maintaining an efficient and responsive virtual desktop infrastructure. This situation might arise due to resource shortages, misconfigurations, or other issues preventing users from accessing their virtual machines.
By monitoring and alerting on VMware Horizon machines that cannot be assigned, you can proactively address resource shortages, configuration problems, and other issues that could impact user access to virtual desktops and applications. This contributes to a smoother user experience and improved infrastructure performance.
11. Alerting on VMware Horizon overladed pool “no machines are available to be assigned to the user”
Alerting on an overloaded VMware Horizon pool when “no machines are available to be assigned to the user” is essential for preventing user disruptions and maintaining a responsive virtual desktop environment. This situation can occur when more users request access to a pool than available virtual machines.
By setting up effective alerting for overloaded VMware Horizon pools, you can proactively address situations where no machines can be assigned to users. This ensures a smoother user experience, reduces potential downtime, and allows you to take action to scale your environment appropriately.
About NiCE
NiCE Services for Microsoft System Center encompass consulting services tailored to System Center Operations Manager, Configurations Manager, and Service Manager. Our offerings include SCOM Health Assessments, advice and provisioning for third-party SCOM tools, as well as SCOM-centric monitoring solutions for business elements such as applications, databases, operating systems, services, and custom applications.
NiCE Management Packs for SCOM are available for AIX, Azure AD Connect, Entra ID, Citrix VAD & ADC, Custom Applications, HCL Domino, IBM Db2, IBM Power HA, Linux on Power Systems, Log Files, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Exchange, Microsoft OneDrive, Mongo DB, Oracle, Veritas Clusters, VMware, VMware Horizon, and zLinux.
About Microsoft System Center Operations Manager (SCOM)
Microsoft System Center Operations Manager (SCOM) is a powerful IT management solution designed to help organizations monitor, troubleshoot, and ensure the health of their IT infrastructure. SCOM provides comprehensive infrastructure monitoring, offering insights into the performance, availability, and security of applications and workloads across on-premises, cloud, and hybrid environments. With its robust set of features, SCOM enables IT professionals to proactively identify and address potential issues before they impact the business, improving overall operational efficiency and reducing downtime. By leveraging SCOM, businesses can achieve greater control over their IT environment, ensuring a seamless user experience and enhancing the reliability of their services.
Take advantage of all the benefits of advanced monitoring using NiCE Management Packs for Microsoft System Center Operations Manager. Contact us today.
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