Microsoft OneDrive Performance Monitoring
As your entire company’s workforce depends on working with OneDrive, the availability and performance, for example, file up- and download times, are crucial for user adoption and satisfaction.
The NiCE Active 365 Management Pack traces, reports, and alerts on OneDrive latencies. It helps you spot and address issues before end-users start complaining.
What is Microsoft OneDrive?
Microsoft OneDrive is a cloud file hosting, sharing, and synchronization service. It is available as a personal storage service and as OneDrive for Business, a managed cloud storage for business users.
Easily Ensure and Report on OneDrive Availability and Performance
The NiCE Active 365 Management Pack for OneDrive (NiCE Monitoring Extension for OneDrive) helps you track vital performance parts such as Service Health, Locations, Users, Alerts, File Upload, and Storage within your OneDrive deployment.
Monitoring OneDrive Fast and Secure in Real-Time
Monitoring the OneDrive Service Health Status
The Management Pack traces the OneDrive Service Health and brings it into your Microsoft SCOM console. This helps you address and correlate any OneDrive-related issues right on the spot.
Monitoring OneDrive Users
This does not mean monitoring the “real user” but how many there are and what is the health status per user. This helps you determine if issues are related to the users’ account or setup rather than a OneDrive performance issue.
OneDrive File Up- / Download Availability
Up- and downloading files on OneDrive is its core feature. Users expect this OneDrive feature to work like a charm. The NiCE Management Pack traces and alerts you to OneDrive File processing failures as they occur, so you can take immediate corrective action to avoid further escalation.
Monitoring OneDrive Performance from Different Locations
SharePoint documents reside on your local computer and on your SharePoint tenant. Once a document is updated, the changes are synchronized from the local machine to the tenant.
If the user logs into their SharePoint from outside their normal tenant, let’s say when traveling to Australia, while the default tenant is in Western Europe, there may be up and download latencies. The Management Pack traces and reports such latencies. This helps you and your support organization to pinpoint network latencies fast.
Monitoring OneDrive File Up- / Download Duration in Milliseconds
In a fast-paced world, delays in simple things such as file uploads and downloads are not perceived well by users. Help your company by monitoring and tracing any OneDrive file latencies, and react promptly when they reach certain thresholds.
Monitoring OneDrive Storage Consumption in Megabytes and Percent
As all files stored by your entire company can reach very high numbers and therefore storage space, monitoring the remaining OneDrive Storage Space is helpful. OneDrive Storage Consumption monitoring is also useful for identifying unused OneDrives. If any unused drives are detected, the licenses can be re-assigned, or users can be educated on OneDrive usage.
NiCE IT Management Solutions is a long-term Microsoft Business Partner with Gold status for Application Development and Datacenter.